Kathiravan Kalaivan, Master of Management in Clinical Informatics

School of Medicine Graduating Class of 2025

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Hometown
Charlotte, North Carolina

What inspired you to pursue this degree?
I pursued the MMCi degree to bridge the gap I continually saw between clinical care, informatics, and the technology intended to support both. In my role working directly with healthcare customers, I’ve led digital transformation initiatives that revealed just how critical informatics is — not just in streamlining workflows or reducing errors, but in enabling smarter, more empathetic care delivery. Yet I also recognized a recurring disconnect: systems were often implemented without fully understanding the clinical context they were meant to serve. The MMCi program offered the perfect convergence of business acumen, technical expertise, and clinical insight. It gave me the tools to not only design better solutions, but to lead strategic change across healthcare. This degree wasn’t just a step forward in my career — it was a commitment to becoming the kind of leader who can turn data into action, and insight into impact.

Why did you choose Duke?
I chose Duke for its unmatched academic reputation and the caliber of its faculty, who are true experts at the forefront of healthcare, clinical informatics, and technology. The MMCi program offered a rare opportunity to learn directly from thought leaders shaping the future of healthcare delivery through informatics and innovation. I was particularly drawn to the program’s rigorous, interdisciplinary curriculum and its integration with the Duke University Health System — providing both strategic insight and real-world relevance. Duke’s commitment to advancing clinical informatics, fostering innovation, and developing leaders made it the ideal environment to elevate my impact as a healthcare technology leader.

Do you have a favorite memory from your program?
One of my favorite memories from the MMCi program was our in-person weekends. Despite the rigor of the coursework, there was something energizing about stepping into a room full of professionals who all spoke the same language of healthcare transformation. Our cohort brought together physicians, nurses, IT leaders, researchers, and healthcare administrators — each offering a unique perspective shaped by real-world experience. We were a diverse group of students from all over the world, which made the dialogue even richer and more dynamic. The networking that happened organically during those weekends was just as powerful as the lectures themselves. Conversations spilled out from classrooms into coffee breaks and late-night dinners, where case studies turned into shared challenges, and peers became trusted collaborators. I distinctly remember one workshop where we debated the ethical boundaries of AI in clinical decision-making — it pushed my thinking in ways no textbook could. It was in those moments of intellectual challenge, mutual respect, and meaningful connection that I experienced the true value of the program: not just gaining knowledge, but growing into a more thoughtful, connected, and well-rounded leader.

How do you hope to make an impact with your career?
I hope to make an impact by helping healthcare organizations turn complex data into meaningful, measurable outcomes. In my current role leading strategic initiatives with healthcare customers, I’ve seen the real-world challenges they face — balancing clinical excellence, operational demands, and evolving technology. My goal is to continue driving high-impact solutions that improve care delivery, reduce inefficiencies, and elevate the patient experience. Through the lens of informatics and with the strategic training from the MMCi program, I aim to be a trusted advisor and change agent — one who brings cross-functional teams together, drives innovation with purpose, and ensures that technology serves clinicians and patients in pursuit of better health outcomes. Ultimately, I want my work to empower healthcare systems to not only do more — but to do better.

What was the most important thing you learned at Duke?
The most important thing I learned at Duke was how to lead through complexity — where technical innovation, clinical realities, and organizational behavior intersect. Courses like Organizational Behavior and Leadership with Dr. Marla Tuchinsky taught me that even the most well-designed healthcare solution can fail without the right cultural alignment, communication strategy, and stakeholder engagement. At the same time, core informatics coursework grounded me in how to harness data to drive clarity, guide decisions, and create measurable impact — whether that means improving care coordination, addressing gaps in patient care, or enabling more informed clinical decisions. The MMCi program helped me understand that leading in healthcare today isn’t just about solving problems — it’s about understanding people, navigating systems, and shaping environments where meaningful, data-driven change can actually take root.

Kathiravan and class at their 2024 Holiday party
Kathiravan (3rd from left) with classmates at their holiday party. 

 

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